Brent L Olds' Resume (Last updated January 19th 2008)

Present and sell high end bicycles and accessories to potential and returning customers. Develop strong customer relations with follow through and post sale contact. Provide highest standards of customer satisfaction and quality service at all times.

Picked up and delivered time sensitive packages in and around Chicago loop area.

Maintained a friendly, helpful atmosphere in the store at all times by greeting all customers and attending to their shopping needs. Rung up customers' sales and make accurate change. Maintained light housekeeping of the store. Gained and used knowledge of North Face brand, in particular, of outdoor sports and activities in general, and all of the store merchandise to better serve customers and make sales. Maintained store merchandise levels from back stock in store.

Assisted general manager with duties such as scheduling, opening and closing store, store planning and implementing plan-o-grams, setting store sales...etc. Also subbed as a mechanic when needed.

Ensured that each customer received outstanding service by providing a friendly environment, which included greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. Maintained an awareness of all promotions and advertisements. Assisted in floor moves, merchandising, display maintenance, and housekeeping. Assisted in processing and replenishing merchandise and monitoring floor stock. Aided customers in locating merchandise. Assisted in completing price changes within the department. Participate ed in year-end inventory and cycle counts.

George Belle

tel: 773-879-0784
2336 West Argyle St.
Chicago, Illinois 60025

Debbie Rauens

tel: 773-227-2288
1900 W North Ave.
Chicago, Illinois 60622

Tanya Boutin

tel: 630.399.1594
210 N Oak Park Ave.
Oak Park, Illinois 60302